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Loan collections have been around since the beginning of loan lending. In the early days, collection agencies merely collected unpaid loans and did not attempt to contact the borrowers in order to collect on outstanding debts. As time passed, lenders allowed collection agencies to contact their borrowers by mail and by telephone in order to retrieve payment from delinquent accounts. With the advent of the internet and new housing technologies, lenders have allowed collection agencies to contact potential loan defaulters online and by fax as well.
There are many different types of loan collection methods that lenders employ. Most common are paper payments or post-dated checks. The borrowers may initially sign an agreement authorizing collection agencies to contact their financial institutions for payment. Once the loan is signed and the money has been deposited, the borrower is required to make monthly payments toward the total balance until the outstanding balance is satisfied. The process can be very frustrating for the borrower because they are expected to actively make payments in order to prevent the creditor from reporting late payments to their credit report. Many times, borrowers will simply stop making payment and expect collection agencies to automatically contact their creditors with the amount due and the date that it is past due.
Another type of collection method that lenders employ is traditional collection. This method involves using collection agencies to follow up with customers to ensure that the payments they made are being made. These agents are trained to call the customer's bank, credit union, or any other financial institution to follow up on a borrower's missed or late payment. This method can take several forms. Sometimes the call is simply to notify the customer that their account is overdue. Other times, collectors will call to make sure that the borrower has the money in order to avoid a default status.
Collection management is one of the most important factors in loan collection efficiency. When collections management is not properly implemented, the process can become extremely tedious and cause problems for both parties. Improper collection management can also negatively impact a business's credit ratings. The best way to ensure that the loan collection process runs smoothly is to hire an experienced consultant or agency to handle all aspects of the transactions.
A good debt collection process starts with a debtor that has been properly identified. This can be accomplished by asking the customer's previous creditors about their clients. A debtor's previous creditors may also have valuable information that can be helpful in developing a successful debt collection process. The same method can be used to identify potential debt collectors. Sometimes, debt collectors will use social security number or driver's license numbers when attempting to collect past due balances.
Once a name and or social security number has been verified, the third-party agency will then determine the outstanding balance. Most professional debt collectors will know how much money is outstanding. Once this information is known, a third-party agency will negotiate a total amount to settle the debt. In most cases, a lump sum amount is much easier to pay off compared to a series of monthly payments. The third-party agency will then make an attempt to collect on the total amount by either making a direct call to the customer, sending a prepaid bill, or writing a letter.
Private collection agencies will attempt to collect the full amount of the debt, even if it means contacting past creditors. However, if this does not work, the agencies may contact collection agencies that specialize in collecting financial burdens from businesses. A large collection agency may even pursue the business for an amount that is greater than the original balance. If the original amount cannot be collected, the third-party agency will transfer the debt to a collection agency that specializes in negotiating large financial transactions. Once the new agency collects the debt, the third-party agency will then send a final bill to the business. The bill will include all the late fees and late charges that are in arrears.
Private collection agencies may even pursue the borrower for an additional late fee each time the loan balance is late. If the business does not respond, collection agencies will begin legal proceedings to recover the outstanding debt. These agencies can even pursue the borrower for civil litigation in order to recover the outstanding loan balance. The borrower may be forced to hire a lawyer to represent him in these circumstances.